We monitor infrastructure so you can focus on what matters
MoniShield was founded to give small and mid-size engineering teams the same monitoring power that enterprise giants take for granted -- without the enterprise price tag or maintenance burden.
Our story
Most monitoring tools were built for companies with dedicated SRE teams, unlimited cloud budgets, and the time to write alert rules from scratch. The traditional options -- Datadog, New Relic, Grafana and Prometheus -- are powerful if you have a team to operate them. For everyone else, they are a second infrastructure job disguised as a product.
MoniShield was founded to close that gap: a monitoring platform that is fully managed from day one, priced for real engineering teams, and built with the compliance needs of regulated industries at its core -- not as an add-on tier. You connect your infrastructure once. We help you configure it, our AI watches it continuously, and it escalates the moment something is wrong.
We started in Latin America because that is where the gap was most visible. Enterprise-grade monitoring was either unavailable in Spanish, priced in dollars without local support, or simply too complex for teams of 10 to 50 engineers to run. Today MoniShield is built to serve teams across the Americas, Europe, and beyond -- with the same promise: the moment your infrastructure is in trouble, the right people on your team know first.
“Detect failures before your customers do -- for every team, regardless of size or budget.”
Our mission
What makes us different
Fully managed, not a DIY toolkit
We deploy, configure, and maintain your monitoring stack. No Prometheus operators to upgrade, no Grafana migrations to schedule, no alert-rule taxonomy to negotiate. You connect your infrastructure once -- we handle everything else, including updates, scaling, and tuning.
Alerts on every channel your team uses
Detection is only useful if the right person sees it. MoniShield enriches every CRITICAL alert with severity and context, then routes it to Slack, Teams, WhatsApp, email, or voice -- so it lands where your team already works, in seconds, not buried in a dashboard no one is watching at 3am on a Sunday.
Built for where you actually work
Born in Latin America and built to serve teams across the Americas, Europe, and beyond. The full product in English and Spanish, alerts on the channels your region actually uses -- from WhatsApp to Slack -- and support that understands your timezone. We operate where you operate.
AI-native from the first metric
Five detection engines -- Z-Score, ARIMA, multi-variate Isolation Forest, rate-of-change alerting, and peer comparison -- run on every metric stream from the moment you connect. A health score synthesizes their output per node. An AI Copilot enriches every alert with log correlation, deploy event context, and suggested resolutions from your team's own incident history. No manual baselining, no threshold negotiation.
Where we operate
Latin America
Our home market and founding focus. Native Spanish support across the full product -- docs, alerts, and setup. Built for the payment, logistics, and manufacturing sectors that define the region's infrastructure landscape. Our team operates across LATAM timezones.
Europe
Available across Spain, Portugal, and the broader EU. GDPR-compliant data handling built into every plan. Built for fintech, healthcare, and SaaS teams navigating ISO 27001 and NIS2 requirements without a dedicated compliance team.
United States
Available in the North American market with English-first support, US-based infrastructure options on enterprise plans, and SOC 2 and HIPAA-adjacent workload readiness. Built for logistics, SaaS, and B2B fintech teams.
What we stand for
Transparent pricing
One price, all features at each tier. No platform fees for agents, no data ingestion fees, no emergency support surcharges. You know what you pay before you sign -- and it does not change at renewal.
Signal over noise
Our AI filters the noise, assesses severity, and enriches every CRITICAL alert with the context your team needs to act -- then routes it to the channel they actually read. Fewer pages, higher signal, no 3am false alarms.
Privacy by design
Your telemetry stays yours. We do not sell infrastructure data, we do not run third-party analytics on your metrics, and we do not retain data beyond your contracted retention window. What happens in your stack stays in your stack.